Returns & Exchanges
Want to return or exchange it? No problem! We strongly believe in only owning garments you will actually wear. Its mutually beneficial...
More details
- Free returns! Yes, we will pay for return shipping.
- You can be confident of a refund on full priced items.
- Sale items are available to exchange however a refund will be at our discretion.
- When exchanging for an alternative item, we will cover the cost of shipping the new item to you.
- If you're trying on garment many times to decide we really appreciate removing perfume and making sure the items stay away from surfaces with animal hair.
please follow these steps:
- Email us as soon as you know you'll be returning an item
- We will send you a return shipping label for you to attach to your return parcel
- Our 30 day returns policy starts from the day you receive your item
- Reuse the packaging your items were sent in.
- Dalee Ella Prints, 92 Keen st, Lismore NSW 2480
Terms and conditions
- The garment must not have been worn or laundered.
- In the case of a faulty garment, no attempt has been made to repair it.
- Return shipping costs are the responsibility of the customer.
- In the case of an exchange, the customer is responsible for shipping costs back to me and I will cover the cost of shipping the new item to you.
- Original shipping costs will not be refunded.
- Any garments received outside the 30 day period may not be refunded.
If you're on the socials, connect with us there...
We are very active on Instagram so if you just want to say hello feel free to send us a DM. We also share a lot of our process and real life stories over there. Visit our page here.