Returns and exchange

Want to return or exchange it? No problem!

We believe in only owning garments you will actually wear. Its mutually beneficial...

You can be confident of a refund, no questions asked. Yes, even on sale items unless otherwise stated. 

Just follow these steps:

• Once you've received your items you have 30 days in which to return them to: Gwyllem 92 Keen St, Lismore, NSW 2480
• Please contact us here as soon as you know you'd like to return it. It helps us manage our stock levels, cheers :)
• Reuse the packaging your items were sent in. 
• When exchanging for an alternative item, we will cover the cost of shipping the new item to you.
• If you're trying on garment many times to decide we really appreciate removing fresh perfume and making sure the items stay away from surfaces with animal hair. 

 Terms and conditions

• The garment must not have been worn or laundered.
• In the case of a faulty garment, no attempt has been made to repair it.
• Return shipping costs are the responsibility of the customer.
• In the case of an exchange, the customer is responsible for shipping costs back to me and I will cover the cost of shipping the new item to you. 
• Original shipping costs will not be refunded.
• Any garments received outside the 30 day period may not be refunded.